Information for first time visitors

Please note that a climbing centre is a dangerous environment, and visitors of all ages must behave in a safe way at all times, or else they will not be permitted to use the centre

If our entrance policy is unclear, or if you have any questions about participating in indoor climbing, please contact us: info@archclimbingwall.com

For all persons aged 18 Years and over:

When you visit one of our centres for the first time you have 3 options:

  • Option 1: previous bouldering experience will be required (you may be asked some basic safety questions by our reception team)

  • Option 2: you will need to be accompanied on your first visit by another adult who is an experienced boulderer

Please note that we have a 1:1 supervisor ratio during peak hours. The supervisor must have climbed at least 4 times at our centres (or 1 month elsewhere). They may be asked some basic safety questions by our reception team

  • Option 3: an Introduction Lesson will need to be pre-booked for your first visit, after which you can climb unsupervised at any time – please visit Learn to find out more and book a lesson if required

Useful first time visitor information

  • You do not need a harness, ropes or even a climbing partner - all our centres offer a type of climbing known as "bouldering" with walls up to 4.5m high, above thick safety mats

  • You can hire shoes (or buy your own) at any centre. Chalk is also available for purchase

  • Temperatures in our centres can be influenced by external weather conditions. We recommend layering clothing to suit your personal comfort across a range of situations

  • All of our admissions, including memberships and prepaid climbs, are valid across all of our centres and for the entirety of the day

  • Please bring a small padlock to secure your locker, alternatively you can purchase a padlock from reception at all centres

  •  If you are an experienced climber (you have climbed for one month or more, or have 4 visits in total to any of our centres) you can supervise a friend who has not climbed before. Please note that there is a strict 1:1 supervision policy during peak hours, and that you may be asked some basic safety questions by our reception team. During off-peak hours, an experienced climber can supervise up to two other climbers